
Setup day:
9:00 am – 6:00 pm
Event Setup & Preparation
All volunteers are warmly welcomed and greatly appreciated as we prepare the space and bring this experience to life. Please feel free to arrive at any time during the day and dress comfortably. Thank you for being the magic behind the magic.
3:30 pm - 5:30 pm
Mastering Event Registration, Marketing, & Communication
Facilitated by Liz Ruch
Located: Board Room: Boone County Courthouse, 1st Floor
Link: Boone County Administration Building, 2950 Washington St, Burlington, KY 41005
Add-On - Master the Art of Event Registration, Marketing & Communication Workshop (Additional cost to attend this workshop - See info)
7:00 pm - 8:30 pm
ICEBREAKER: Sponsored by The Sleigh Society
Party held in: Marriott Residence Inn, Lobby Location: 2811 Circleport Dr, Erlanger, KY 41018
The PJ party and Reindeer Games Attire: Super casual or wear your PJ’s for fun!
Main Hotel Lobby, two events hosted by The Sleigh Society: Santa Paul Smith and Minty the Elf
Also happening along with Icebreaker:
North Pole Swap Shop: Bring your gently used items, clean and ready to wear and sell. No vendor fee.
**Lizzie Claus Casuals is graciously donating all thrifted items at the Swap Shop sales to WWOCS! There will be HUNDRED’S of items ready for you to wear or use. (A few conference ready outfits, dresses, and gowns will be available.)
*General schedule. Subject to change

8:00 am - 9:00am: Registration & Vendor Showcase, First Floor
Link: Boone County Administration Building, 2950 Washington St, Burlington, KY 41005
9:00 am - 10:00 am: Opening Ceremony: Key Note Speaker Phillip Wenz
10:00 am - 10:30 am: Signing of the Oaths: Santa Claus Oath, Mrs. Claus Commission, Elf Oath
10:30 am - 10:45 am Break
10:45am - 11:15 am Christmas Grande Spectacular Welcome and Conference Launch
11:15 am - 11:30 am Room Reset
11:30 am - 12:45 pm Mrs. Claus’ Tea Party Spectacular!** This specialized training event (conducted over lunch) is designed for ALL Christmas Performers (Men and Women). These skills are applicable for any Christmas social event, whether Santa, Mrs. Claus, or Elf booking. This year’s theme, Mrs. Claus’ Tea Party Spectacular, will provide the setting for the exercise but will be comparable to “Breakfast with Santa” and many other Special Events. (Social time is included.)
**Tea Party Attire:
Dress for a Christmas Inspired “Social Attire” Event. You will be on camera and filmed during this event. Dress properly, as marketing film captures will be used for your personal promotion materials. No formal Claus or formal Elf outfits.
12:45 pm - 1:00 pm Room Reset
1:00 pm - 1:15 pm Special Event Training After-Action Review, moderated by Cat Ellen of CPW. A chance to capture those immediate take-away action items.
1:15 pm - 4:45 pm Immersive CPW Performing Skills Session, presented by Santa True. Whether you’re new to Christmas Performing Workshops (CPW) or you’ve attended a weekend course before, you won’t want to miss this high-energy jump start to the FUNdamentals of improving your Claus Experience in one-on-one and large event settings.
5:00 pm - 5:15 pm Break
5:15 pm - 6:00 pm WWOC Society Induction Ceremony: hosted by Rachel King and Liz Ruch
6:00 PM Dinner on your own
*General schedule. Subject to change

Daily attire: Nice jeans and a nice shirt are perfect, Cute, Claus Casuals.
8:00 am - 8:15 am Daily Overview: What to Expect, What to Get Out of Today
8:15 am - 8:45 am TBD
8:45 am - 9:15 am Humanity in Clausing and the Habitual Performer, presented by Cat Ellen, CPW
9:15 am - 10:15 am Gig/Business Management and Record Keeping, presented by Cat Ellen, CPW
10:15 am - 10:30 am Break
10:30 am - 11:30 am Financial Literacy, presented by Ann Donley and George Grasic
11:30 am - 11:45 am Room Reset
11:45 am - 1:15 pm Buffet Lunch, Vendor Show & Authors Showcase: George Smithers, Pamela McColl, Santa True, Shirley Wenner
1:15 pm - 1:30 pm Breakout Session Directions & Movement
***(1:30 pm - 6:00 pm Advanced Level Breakout Sessions)***
1:30 pm - 2:30 pm Cut & Style Class for Professional Costuming & Raincoat Customization, Tracy Pierce & Rachel King & Natasha Coley
2:30 pm - 2:45 pm Pro Measurements for Professional Costuming w/ Professional Measurements & Raincoat Customization
2:45 pm - 3:00 pm Break 15 min
3:00 pm - 3:30 pm Proclaiming Your Look: Styling of Your Hair - Shape, Cut, and Style for the Professional Performer Missy Boggs: Snow on the Roof
3:30 pm - 4:00 pm Roving Claus - Props-lite Storytelling for Child Engagement,
Tracy Pierce
4:00 pm - 4:30 pm Health Matters, Amanda Spaulding
4:30 pm - 5:00 pm Safety First, Security Always, Trish Parris
5:00 pm - 5:15 pm Break 15 min
5:15 pm - 6:00 pm Leading Ladies Panel, Deann Wenz and Rachel King Moderators
6:00 pm Dinner on your Own
1:30 pm - 2:00 pm Professional Cut & Styling: YOUR Hair: Break Out Sessions 30 min
(Choose A, B, or C)
2:00 pm - 2:30 pm Branding Defines YOU: Professional Styling/Outfitting: George Smithers
2:30 pm - 3:00 pm Pro Measurements for Professional Costuming: w/ Professional Measurements & Raincoat Customization, ________
3:00 pm - 3:15 pm Break 15 min
3:15 pm - 3:45 pm Courage to Claus: The Courage to Go Pro and Serving as an Advanced Performer, Ronnie King
3:45 pm - 4:00 pm Santa America: Paul Smith: Compassion Training: The Art of Human Understanding, a Shared Story
4:00 pm - 4:45 pm On-the-Job Must Knows: From the Baseline Program to Customized Programming, Moderator: Men’s Forum
4:45 pm - 5:00 pm Break 15 min
5:00 pm - 6:00 pm A Moment with Phil, Open Forum, Phil Wenz
6:00 pm Dinner on your Own
1:30 pm - 2:30 pm The Art of Elfing
2:30 pm - 3:00 pm Proclaiming Your Look: Styling of Your Hair and Use of Designer Pieces or Prosthetic Aides: This Block includes Styling Your Hair - Shape, Cut, and Style, and also, Character enhancements such as use of Prosthetics, and Hair for the Professional Performer Minty the Elf
3:00 pm - 3:30 pm Courage to ELF - Minty the Elf
3:30 pm - 4:00 pm On-the-Job Must Knows, From the Baseline Program to Customized Programming
6 Dinner on your Own
*General schedule. Subject to change

Daily attire: It’s interview day! Nice jeans and a nice shirt are perfect, but not business formal.
8:00 am - 8:15 am Daily Overview: What to Expect, What to Get Out of Today
*8:15 am - 12:00 pm Senior Breakout Session: Moderator: Santa True and Rachel King
8:15 am - 10:15 am Marketing 1: Professional Program Management & Development, presented by Liz Ruch
10:15 am - 10:30 am Break
10:30 am - 11:00 am Professional Resume Development, presented by Natasha Coley
11:00 am - 12:00 pm Salesmanship for Gig Procurement, presented by Natasha Coley
12:00 pm - 1:00 pm Lunch Provided (Picnic Lunch)
1:00 pm - 3:30 pm Marketing 2: Claus Expo - Live Immersive Training with Corporate Interviewers
3:30 pm - 6:00 pm Break for Wardrobe Change
6:00 pm - 9:00 pm Mistletoe Gala: Under the Veil Formal Dinner
**Notes for Gala Attire: Christmas-inspired, but again no formal Claus or formal Elf outfits. Aim for a very fancy dinner event and can be as formal as “black tie.”
*General schedule. Subject to change

Sunday Attire: Wear casual conference attire to the event.
8:00 am - 8:15 am - Daily Overview: What to Expect, What to Get Out of Today
8:15 am - 9:45 am The Claus Experience: Program Development for Your Christmas Season, presented by Santa True: Home Visit, Corporate Party, Tree Lightings, High-Volume, Charity Events, Photography Events.
Others: Stage Claus, Schools and Libraries, Malls, Daycares and Senior Centers
9:45 am - 10:30 am Media Professionalism and Live Event Training, Santa True & Rachel King
10:30 am - 10:45 am Break
10:45 am - 12:30 pm Meet the Masters and Live Demonstrations
12:30 pm - 3:45 pm Multi-Event Period on Rotational Assigned Schedules:
3:45 pm - 4:00 pm Break
4:00 pm Group Photo and Final Pinning Ceremony
4:30 pm - 6:00 pm The Christmas Grande Spectacular Grande March and Meet and Greet
With Special Guests: Foster Families! [see link]
We will meet and work with them directly as we provide a hands-on Magical Claus Experience. One Claus or Couple per family will greet and escort their family through an entire North Pole Experience!
6:00 pm Closing Ceremony
*General schedule. Subject to change

10:00 am - 4:00pm - Breakdown Day: Volunteers, get comfy! We appreciate all volunteers who can help us break down and pack-out. Lifting is limited, we mostly need help packing each of the items properly in organized containers. And thank you for all the love and support you bring to this conference.
*General schedule. Subject to change
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